FAQ

Is it necessary for me to register an account in order to buy an item?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
How long it will take to receive the furniture?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
How long it will take to receive the furniture?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Do you offer any kind of discounts?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Do you accept orders from all 50 US states?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount

FAQ

We do offer shipping all over Canada, but with some exceptions. For more details, please click here.

Yes, we provide delivery for all products within Canada.

Yes, you can track your order easily. Once your order is shipped, you'll receive a tracking number to monitor its delivery. In a scenario where your order has not been shipped yet, please feel free to connect with us using our chat.

Currently, we only ship within Canada. You can go through our shipping policies here.

Specific care instructions are provided with each product. General tips can also be found on our site.

Change your mind? No worries. Returns and exchanges are allowed within a set time frame (as long as a request is received within 7 days of pickup/delivery of the item and it is returned in its original packaging and unused). For more information, please check our returns and exchange policy.

Yes, in-store pickup is available for all orders. For more details, please go through our pickup and shipping details.

Stay connected with us for the latest product updates through our website and more by following us on social media.

Yes, some furniture pieces can be customized as per your preferences. At Accents, we make sure you love what you get! Contact us for more details.

Many products come with warranties. Please click here for more information.