Secure payment

When it comes to purchasing something, anything online, the security question towers above everything else. We do not take our store’s overall cyber security and particularly the billing process security lightly. We can assure you that all of your shopping here will be a fun and safe experience, enhanced by the all of the factors listed below.

  • SSL Certificate

    If the website has an SLL certificate, this means that the owners care about your shopping experience being secure, safe and sound and want to make sure that all the data (including financial) that you enter on our website will be securely encrypted!

  • Multiple Gateways

    When we were considering which payment gateways to use on our website, the choice narrowed down to 5 most universal ones: Visa; MasterCard; PayPal; Discover; Stripe.

  • 24/7 Customer Support

    Also, it is comforting to know that should you experience any kind of technical bump in the road during the checkout process, you can always address our customer support department with your billing questions!

FAQ

We do offer shipping all over Canada, but with some exceptions. For more details, please click here.

Yes, we provide delivery for all products within Canada.

Yes, you can track your order easily. Once your order is shipped, you'll receive a tracking number to monitor its delivery. In a scenario where your order has not been shipped yet, please feel free to connect with us using our chat.

Currently, we only ship within Canada. You can go through our shipping policies here.

Specific care instructions are provided with each product. General tips can also be found on our site.

Change your mind? No worries. Returns and exchanges are allowed within a set time frame (as long as a request is received within 7 days of pickup/delivery of the item and it is returned in its original packaging and unused). For more information, please check our returns and exchange policy.

Yes, in-store pickup is available for all orders. For more details, please go through our pickup and shipping details.

Stay connected with us for the latest product updates through our website and more by following us on social media.

Yes, some furniture pieces can be customized as per your preferences. At Accents, we make sure you love what you get! Contact us for more details.

Many products come with warranties. Please click here for more information.