Our Promise?
One Year Warranty!*
We would always want you to be confident in your purchases! Our customers have always been our number one priority and this is why we offer one year manufacturer's warranty.* If clients wish to purchase additional warranty, they can purchase a five year plan that covers extensive damage.
*The one year warranty covers manufacturing defects only, whereas the five year extended coverage (if opted for at the time of purchase) offers protection against most accidental damages excluding normal wear and tear.
FAQ
We do offer shipping all over Canada, but with some exceptions. For more details, please click here.
Yes, we provide delivery for all products within Canada.
Yes, you can track your order easily. Once your order is shipped, you'll receive a tracking number to monitor its delivery. In a scenario where your order has not been shipped yet, please feel free to connect with us using our chat.
Currently, we only ship within Canada. You can go through our shipping policies here.
Specific care instructions are provided with each product. General tips can also be found on our site.
Change your mind? No worries. Returns and exchanges are allowed within a set time frame (as long as a request is received within 7 days of pickup/delivery of the item and it is returned in its original packaging and unused). For more information, please check our returns and exchange policy.
Yes, in-store pickup is available for all orders. For more details, please go through our pickup and shipping details.
Stay connected with us for the latest product updates through our website and more by following us on social media.
Yes, some furniture pieces can be customized as per your preferences. At Accents, we make sure you love what you get! Contact us for more details.
Many products come with warranties. Please click here for more information.
